Latest Updates: 2007 RSS

  • Getting the 100 biggest Agent Queues out of your Operations Manager Database

    Mirco 16:00 on Tuesday, 22. July 2008 | Comments Permalink | Reply
    Tags: 2007, , center, database, datawarehouse, , , , , , query, queue, , , , systemcenter, usage

    Getting a decent overview of you Operations Manager Agents sometimes is a bit hard. There’s a nice graph to display the “Send Queue % Usage” but you have to click through every agent status to find the interesting ones. Most likely the ones with a high percentage status.

    Another way, although with less current data would be to query your Data Warehouse with the following statement

    SELECT     TOP (100) vManagedEntity.Path,
                         vPerformanceRule.CounterName,
                         Perf.vPerfHourly.DateTime,
                         Perf.vPerfHourly.AverageValue AS Avg,
                         Perf.vPerfHourly.MinValue AS Min,
                         Perf.vPerfHourly.MaxValue AS Max
    FROM       Perf.vPerfHourly
    INNER JOIN vManagedEntity ON Perf.vPerfHourly.ManagedEntityRowId = vManagedEntity.ManagedEntityRowId
    INNER JOIN vPerformanceRuleInstance ON Perf.vPerfHourly.PerformanceRuleInstanceRowId = vPerformanceRuleInstance.PerformanceRuleInstanceRowId
    INNER JOIN vPerformanceRule ON vPerformanceRuleInstance.RuleRowId = vPerformanceRule.RuleRowId
    WHERE      (vPerformanceRule.CounterName LIKE N'%send queue % used')
    ORDER BY   Perf.vPerfHourly.DateTime DESC,
               Avg DESC

    This query returns the 100 Queue with the highest fill rate. Note, that data in the Data Warehouse DB can be several hours behind the Operations Database.

     
  • The Now! habit in IT

    Mirco 18:58 on Wednesday, 7. May 2008 | Comments Permalink | Reply
    Tags: 2007, communication server 2007, communicator, , habit, , , , now!, ocs, , planning

    Yesterday, 15:30 at the office of my current customer.

    IM: “Could install the Communication Server today?”

    What?

    OK, we had made the required preparations on the Active Directory, but haven’t done any planing on how or where to place the servers. All I knew for certain at this point was that we had to install the enterprise version of Office Communication Server 2007 due to the amount of users.

    So we ended up with four people installing the server on a virtual machine. After we ran the Schema, Forest and Domain prep tools we started installing the server, the database on a separate machine and started the service.

    Everything seemed OK so far.

    When we tried to test a client we could log on. The Eventlog indicated that the server name couldn’t be resolved by the DNS.

    That’s why I love proper planning.

    I remembered we had to add some SRV records to the DNS. So we looked through the installation manual and added some _sipinternaltls _tcp SRV records to each domain in the forest.

    Next problem: The certificate could not be verified.

    We couldn’t find any problem with the certificate, and tried some different options in the creation wizard. But still couldn’t log on.

    After checking through all the logs on the client and the servers, we came to the conclusion this had to be a database problem, and since it already was 21:00 we called it quits for the day.

    Today:

    According to the error on the database server the service use of the OCS couldn’t perform write operations, but it had all the necessary permissions. After searching he net we found a KB article on the Microsoft website indicating we should install a patch, available through the support hotline (there wasn’t even a download on the premiere support site).

    Well the patch worked fine on the OCS but failed on the SQL server, because it had more than one database instance.

    So we moved the database to another server with a single instance.

    And it finally worked… after 24h.

    All of this trouble because management all of a sudden decided it had to start mass rollout of the Office Communicator next week.

     
  • New Operations Manager 2007 Performance and Scalability Whitepaper

    Mirco 15:54 on Thursday, 17. April 2008 | Comments Permalink | Reply
    Tags: 2007, best practice, deployment, guide, manual, mgr, , , ,

    This document describes performance and scalability guidelines to consider when planning a Microsoft System Center Operations Manager 2007 deployment.

    Download here.

    Sadly there’s still no new info on the release of the Operations Manager Model for System Center Capacity Planner 2007.

     
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